Privacy policy

We collect data for a variety of purposes:

• Contact form: To manage inquiries or requests for information about our products and services.
• Newsletter subscription form: To send you information about our products, services, activities, events, and new blog content.
• Blog: To manage and publish your comments on blog content.
• “Work with us” form: To manage participation in our recruitment processes.
• Exam and training registration forms: To manage your registration and participation in training activities and marketing events.
• PUE Alumni registration form: To manage your membership in the alumni program and keep you informed about relevant updates.
• Event registration form: Used to manage, monitor, and analyze registrations for PUE-organized events, as well as to send commercial communications about other events, activities, or services provided by PUE.
• Social media: To interact with you, provide customer support, and share updates about our products, services, activities, and events.
• Students: To manage administrative and academic matters related to our students and their companies.
• Training client companies: To manage the administrative and academic processes related to their employees.
• Consulting client companies: To deliver the contracted consulting services.
• Consulting service users: To deliver services contracted by our clients.
• Prospective clients: To attract and manage leads.
• Employees: To fulfill employment contracts, ensure workplace safety, and manage payroll and training.
• Vendors: To manage contracts and tenders.
• Video surveillance: To monitor our premises.
• Access logs: To control entry to our facilities.

Additionally, if you are already a PUE client, have requested information, or participated in any of our courses, events, or initiatives, we may send you informational communications about similar products or services related to official training and certification. These communications are based on our legitimate interest in accordance with Article 21.2 of the Spanish Law on Information Society Services (LSSI). You may object to receiving these communications at any time.

We process your data based on Article 6 of the General Data Protection Regulation (GDPR), depending on the nature of your interaction:

• Performance of a contract or pre-contractual request (Art. 6.1.b GDPR): For example, when managing your registration for a course, event, or recruitment process.
• Compliance with legal obligations (Art. 6.1.c GDPR): Such as tax or labor regulations.
• Explicit consent (Art. 6.1.a GDPR): If you give us your explicit consent, we will use your contact information to send you details about programs, courses, and initiatives related to official training and certification. This consent will be collected during the registration process.

Your personal data may be accessed by authorized PUE personnel, as well as by third parties who provide support services (e.g., technology providers, training platforms, hosting services, payment gateways), with whom we have signed the appropriate data processing agreements, in accordance with Article 28 of the GDPR.

We may also disclose your data to public or private entities when legally required or requested by a competent authority.

In the context of training activities, events, or collaborative projects, we may share your data with entities directly involved in the development, funding, management, or certification of these activities, when such communication is necessary for their proper execution.

In such cases, our partners are required to use your data solely for the purposes of the project. Any other use is strictly prohibited unless they have your explicit and informed consent.

PUE is not responsible for further data processing by third parties who fail to comply with these conditions. Such third parties shall be solely liable for any misuse.

• Contact form: Until the inquiry is resolved.
• Newsletter subscription: Until you unsubscribe.
• Blog comments: Until you request deletion.
• "Work with us" form: Up to four years after the end of the employment process.
• Exam, training, and event registration forms: Until the activity concludes and all responsibilities have been fulfilled.
• Social media:In accordance with the policies of each platform.
• Students and clients: As required by law, typically six years.
• Employees: Up to four years after termination of the contract.
• Vendors, clients, and prospective clients: Six years after contract termination.
• Video surveillance and access logs: One month.

We may retain identifying and contact information (such as name, email address, phone number, and mailing address), as well as any other data relevant to our relationship with you.

We do not plan to make international data transfers, except for those resulting from the use of social media or service providers with infrastructure outside the European Economic Area. In such cases, we will implement appropriate safeguards in accordance with authorized GDPR mechanisms (e.g., standard contractual clauses).

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your data, including:

• Security systems based on UNE-ISO/IEC 27001 and UNE-EN ISO/IEC 27701 standards.
• Restricted access to information.
• Encryption and regular backups.
• Periodic risk assessments and compliance checks.

You have the right to request at any time:

• Access.
• Rectification.
• Erasure.
• Objection.
• Restriction of processing.
• Data portability.

To exercise these rights, send your request to protecciondedatos@pue.es, including a copy of an identification document.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

Yes. You may withdraw your consent at any time without affecting the lawfulness of processing based on your prior consent.

If you no longer wish to receive communications, you can unsubscribe using the link provided in each message or by contacting protecciondedatos@pue.es.

Did you know that we have a Data Protection Officer (DPO) you can contact with any concerns, questions, or suggestions regarding your personal data?

DPO contact email: protecciondedatos@pue.es

Thank you for trusting PUE!